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We collect and process information about you in order to improve your experience and what we have to offer. Please read this privacy notice carefully as it contains important information on who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information and on how to contact us and supervisory authorities in the event you have a complaint.

Who we are

We collect, use, and are responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulation and we are responsible as the data controller of that personal information for the purposes of those laws.

This privacy notice applies however you provide personal information to us, whether you go online to our websites, purchase services or goods from us or whether you telephone, email or write to us.

What personal data do we collect and use?

In the course of our relationship with you we may collect the following personal information:

This list is not exhaustive and in specific instances, we may need to collect additional data for the purposes set out in this Privacy Notice.

Whether information has to be provided by you and why

The provision of your contact details is required from you to enable us to make subscriptions or agreements with you.

By registering with us via our website or by letter, e mail or telephone we will keep you informed of information about our websites, goods and services that we think will be of interest.

Legal basis for collect and using your personal information

We hold your personal information if you have placed an order on our website or by telephone, or subscribed to our mailing list online, or contacted us in anyway with a view to entering into a relationship with us.

We are required to set out the legal basis for collecting and processing your personal information. We collect and use your personal information:

  1. as necessary to perform our contract with you:
    • for the purposes of complying with our duties and exercising our rights under a contract for the sale of goods or services to you or providing you with a subscription and access to our websites; or
  2. as necessary for the pursuit of our legitimate interests, including:
    • selling and supplying goods and services to you;
    • promoting, marketing and advertising our products and services;
    • sending promotional communications which are relevant and tailored to individual customers
    • protecting customers, employees and other individuals and maintaining their safety, health and welfare;
    • good governance, accounting and managing and auditing our operations and complying with our legal and regulatory obligations;
    • preventing, investigating and detecting crime, fraud or anti-social behaviour and prosecuting offenders, including working with law enforcement agencies;
    • handling customer contacts, queries and complaints;
    • protecting us, our employees and customers, by taking appropriate legal action against third parties who have committed criminal acts or are in breach of legal obligations to us;
    • handling any legal claims or regulatory enforcement actions taken against us; and
  3. as necessary for complying with our legal obligations including:
    • where you exercise your rights under data protection laws
    • for compliance with legal and regulatory requirements;
    • to establish or defend legal rights; or
  4. based on your consent for example in relation to sending direct marketing communications via email.

You have the right to withdraw consent at any time. Where consent is the only legal basis for processing, we will cease to process your personal information after consent is withdrawn.

How we use your personal information

We (and trusted partners acting on our behalf) use your personal information for the following purposes:

Who we share your personal information with

We only select third party contractors with a strong commitment to privacy and security standards.

We will also share your information when we are obliged to do so under applicable laws or by order of any competent authority.

We never sell or rent our customer's personal information to other organisations for any purpose.

International transfers of your personal information

To deliver products and services to you, it is sometimes necessary to share your personal information outside of the European Economic Area (the EEA). This will typically occur when service providers are located outside the EEA or if you are based outside the EEA. These transfers are subject to special rules under data protection laws.

If we transfer your personal information outside the EEA, we will ensure that the transfer will be compliant with data protection law. This will include having a lawful basis for transferring personal information and putting appropriate safeguards in place to ensure an adequate level of protection for the personal information

Information collected from Cookies & Similar Technologies

We use cookies (small text files placed on your device) and similar technologies to provide our websites and online services and to help collect data. Among other things cookies allow us to store your preferences and settings; enable you to sign-in; provide interest-based advertising; help to combat fraud; and analyse how our websites and online services are performing.

You have a variety of tools to control cookies, web beacons and similar technologies, including browser controls to block and delete cookies and controls from some third-party analytics service providers to opt out of data collection through web beacons and similar technologies. Your browser and other choices may impact your experiences with our products.

How long your personal information will be kept
Your rights in respect of your personal information

Under the General Data Protection Regulation you have important rights relating to updating, rectifying and deleting your personal information held with us. In summary, these include rights to:

If you would like to unsubscribe from our mailing list you can do this at any time.

If you wish to exercise any of the above rights, you can always contact us either by email to or by post to D & D Investments Limited. Cyprus Executive Center, 23 Stasinou Street, Cyprus, CY 2404

For further information on each of those rights, including the circumstances in which they apply, please see the Guidance by Cyprus Commissioner for Personal Data Protection on individuals' rights under the General Data Protection Regulation.

Keeping your personal information secure

We have appropriate security measures in place to prevent personal information from being used or accessed in an unauthorised way or accidentally lost. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

Changes to this privacy notice

This privacy notice was published in May 2018. We may change this privacy notice from time to time. When we do, we will inform you by posting the updated version at

How to contact us

Please contact us if you have any questions about this privacy notice or the personal information we hold about you. If you wish to contact us, please send an email to or write to D & D Investments Limited. Cyprus Executive Center, 23 Stasinou Street, Cyprus, CY 2404.

How to complain

We hope that we can resolve any query or concern you raise about our use of your information. If we cannot the General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority. The supervisory authority in Cyprus is the "Commissioner for Personal Data Protection". You have the right to lodge a complaint with the "Commissioner for Personal Data Protection" if you believe we have not handled your personal data in accordance with the law. Further information, including contact details, is available at

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